Office Manager

Office Manager

Primary Responsibilities

• Manage Receptionist-Dispatcher
• Manage Job File Coordinator
• Manage Collections & collaborate with  HR Administrator
• Coordinate and maintain company calendar and franchise communication
• Manage accounts payable, accounts receivable, and cash management
• Verify and analyze financial reports
• Verify and analyze divisional key measurements
• Monitor compliance and risk management
• Ensure employment files and records accuracy
• Manage franchise staffing plan
• Ensure fulfillment of the training and development plans for all divisions
• Oversee performance management and documentation
• Document franchise annual plan
• Document divisional performance
• Develop the office division annual plan
• Document and manage the office division performance
• Manage and update SOPs
• Manage company communication

Position Requirements

• 5+ year(s) of office, accounting, or customer service management experience
• Experience in building a strong team with tangible leadership skills
• Solid organization and planning capabilities, strong attention to detail
• Demonstrated history of ability and growth in managing an office environment
• Outstanding written and verbal communication skills, including proper pronunciation, grammar, and a consistently courteous and professional tone of voice at all times
• Very self-motivated and goal-oriented with ability to multi-task
• Capability to work in a fast-paced, team-oriented office environment
• Proficiency in Microsoft Office (i.e., Outlook, Word, Excel) and QuickBooks®
• Ability to learn new software and proprietary software
• Proficient with Xactimate® estimating software
• Experience in customer service industry environment a plus
• College degree desirable
• Ability to successfully complete a background check subject to applicable law

Hours

• 40 hours/week, flexible to work overtime when required
• Vary between 7 a.m. and 7 p.m., as business demands

 

Physical/Demands/Competencies

• Some filing is required which would require the ability to lift files, open filing cabinets, and bending or standing as necessary. Ability to successfully complete a background check subject to applicable law.

Benefits: We offer:

• Competitive compensation
• iPhone, Laptop
• 401(k)
• Qualified Health Reimbursement Arrangement
• Competitive PTO
• And more!

Office Manager

Primary Responsibilities

• Manage Receptionist-Dispatcher
• Manage Job File Coordinator
• Manage Collections & collaborate with  HR Administrator
• Coordinate and maintain company calendar and franchise communication
• Manage accounts payable, accounts receivable, and cash management
• Verify and analyze financial reports
• Verify and analyze divisional key measurements
• Monitor compliance and risk management
• Ensure employment files and records accuracy
• Manage franchise staffing plan
• Ensure fulfillment of the training and development plans for all divisions
• Oversee performance management and documentation
• Document franchise annual plan
• Document divisional performance
• Develop the office division annual plan
• Document and manage the office division performance
• Manage and update SOPs
• Manage company communication

Position Requirements

• 5+ year(s) of office, accounting, or customer service management experience
• Experience in building a strong team with tangible leadership skills
• Solid organization and planning capabilities, strong attention to detail
• Demonstrated history of ability and growth in managing an office environment
• Outstanding written and verbal communication skills, including proper pronunciation, grammar, and a consistently courteous and professional tone of voice at all times
• Very self-motivated and goal-oriented with ability to multi-task
• Capability to work in a fast-paced, team-oriented office environment
• Proficiency in Microsoft Office (i.e., Outlook, Word, Excel) and QuickBooks®
• Ability to learn new software and proprietary software
• Proficient with Xactimate® estimating software
• Experience in customer service industry environment a plus
• College degree desirable
• Ability to successfully complete a background check subject to applicable law

Hours

• 40 hours/week, flexible to work overtime when required
• Vary between 7 a.m. and 7 p.m., as business demands

 

Physical/Demands/Competencies

• Some filing is required which would require the ability to lift files, open filing cabinets, and bending or standing as necessary. Ability to successfully complete a background check subject to applicable law.

Benefits: We offer:

• Competitive compensation
• iPhone, Laptop
• 401(k)
• Qualified Health Reimbursement Arrangement
• Competitive PTO
• And more!